Krishnagiri consumer court directs NHAI, contractor to pay ₹1 lakh to commuter, ₹1 crore in damages

The District Consumer Disputes Redressal Commission has held the National Highways Authority of India and its contractor, M/s. Shiva Buildtech, guilty of “gross deficiency in service” for failing to maintain the Krishnagiri-Hosur toll stretch despite collecting crores of rupees in toll revenue